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Details for Service Station Attendants


Description

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Tasks

  • Collect cash payments from customers and make change, or charge purchases to customers' credit cards and provide customers with receipts.
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
  • Prepare daily reports of fuel, oil, and accessory sales.
  • Clean parking areas, offices, restrooms, and equipment, and remove trash.
  • Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
  • Clean windshields, and/or wash and wax vehicles.
  • Provide customers with information about local roads and highways.
  • Perform minor repairs such as adjusting brakes, replacing spark plugs, and changing engine oil and filters.
  • Order stock, and price and shelve incoming goods.
  • Rotate, test, and repair or replace tires.
  • Sell prepared food, groceries, and related items.
  • Maintain customer records and follow up periodically with telephone, mail, or personal reminders of service due.
  • Grease and lubricate vehicles or specified units, such as springs, universal joints, and steering knuckles, using grease guns or spray lubricants.
  • Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs and headlamps.
  • Test and charge batteries.
  • Operate car washes.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Related Careers

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  • Parts Salespersons
  • Railroad Brake, Signal, and Switch Operators
Wages for this career
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