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Details for Driver/Sales Workers


Description

Drive truck or other vehicle over established routes or within an established territory and sell goods, such as food products, including restaurant take-out items, or pick up and deliver items, such as laundry. May also take orders and collect payments. Includes newspaper delivery drivers.

Tasks

  • Collect money from customers, make change, and record transactions on customer receipts.
  • Listen to and resolve customers' complaints regarding products or services.
  • Inform regular customers of new products or services and price changes.
  • Write customer orders and sales contracts according to company guidelines.
  • Drive trucks in order to deliver such items as food, medical supplies, or newspapers.
  • Collect coins from vending machines, refill machines, and remove aged merchandise.
  • Call on prospective customers in order to explain company services and to solicit new business.
  • Record sales or delivery information on daily sales or delivery record.
  • Review lists of dealers, customers, or station drops and load trucks.
  • Arrange merchandise and sales promotion displays, or issue sales promotion materials to customers.
  • Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
  • Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Education, Training, Experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Related Careers

  • Advertising Sales Agents
  • Counter and Rental Clerks
  • Insurance Sales Agents
  • Real Estate Sales Agents
  • Retail Salespersons
  • Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Wages for this career
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