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Details for First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand


Description

Supervise and coordinate the activities of helpers, laborers, or material movers.

Tasks

  • Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads.
  • Collaborate with workers and managers to solve work-related problems.
  • Review work throughout the work process and at completion, in order to ensure that it has been performed properly.
  • Transmit and explain work orders to laborers.
  • Check specifications of materials loaded or unloaded against information contained in work orders.
  • Inform designated employees or departments of items loaded, and problems encountered.
  • Examine freight to determine loading sequences.
  • Evaluate employee performance, and prepare performance appraisals.
  • Perform the same work duties as those whom they supervise, and/or perform more difficult or skilled tasks or assist in their performance.
  • Prepare and maintain work records and reports that include information such as employee time and wages, daily receipts, and inspection results.
  • Conduct staff meetings to relay general information or to address specific topics such as safety.
  • Counsel employees in work-related activities, personal growth, and career development.
  • Inspect equipment for wear and for conformance to specifications.
  • Resolve personnel problems, complaints, and formal grievances when possible, or refer them to higher-level supervisors for resolution.
  • Recommend or initiate personnel actions such as promotions, transfers, and disciplinary measures.
  • Assess training needs of staff; then arrange for or provide appropriate instruction.
  • Schedule times of shipment and modes of transportation for materials.
  • Quote prices to customers.
  • Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
  • Provide assistance in balancing books, tracking, monitoring, and projecting a unit's budget needs, and in developing unit policies and procedures.
  • Inspect job sites to determine the extent of maintenance or repairs needed.
  • Participate in the hiring process by reviewing credentials, conducting interviews, and/or making hiring decisions or recommendations.
  • Inventory supplies, and requisition or purchase additional items as necessary.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Related Careers

  • Economists
  • First-Line Supervisors/Managers of Construction Trades and Extraction Workers
  • First-Line Supervisors/Managers of Food Preparation and Serving Workers
  • First-Line Supervisors/Managers of Logging Workers
  • First-Line Supervisors/Managers of Production and Operating Workers
  • Food Service Managers
  • Management Analysts
  • Purchasing Managers
  • Storage and Distribution Managers
Wages for this career
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