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Details for Cashiers


Description

Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Tasks

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Resolve customer complaints.
  • Answer customers' questions, and provide information on procedures or policies.
  • Cash checks for customers.
  • Weigh items sold by weight to determine prices.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Sell tickets and other items to customers.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Sort, count, and wrap currency and coins.
  • Process merchandise returns and exchanges.
  • Pay company bills by cash, vouchers, or checks.
  • Request information or assistance using paging systems.
  • Stock shelves, and mark prices on shelves and items.
  • Compile and maintain non-monetary reports and records.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Post charges against guests' or patients' accounts.
  • Offer customers carry-out service at the completion of transactions.

Interests

  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - Some of these occupations may require a high school diploma or GED certificate.
  • Training - Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  • Experience - Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Knowledge

  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Related Careers

  • Billing, Cost, and Rate Clerks
  • Combined Food Preparation and Serving Workers, Including Fast Food
  • Counter and Rental Clerks
  • Parts Salespersons
  • Postal Service Clerks
  • Receptionists and Information Clerks
Wages for this career
America's Career InfoNet