Career summary

Details for Locker Room, Coatroom, and Dressing Room Attendants


Description

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Tasks

  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Refer guest problems or complaints to supervisors.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Procure beverages, food, and other items as requested.
  • Activate emergency action plans and administer first aid, as necessary.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Collect soiled linen or clothing for laundering.
  • Operate controls that regulate temperatures or room environments.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Stencil identifying information on equipment.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Maintain a lost-and-found collection.
  • Set up various apparatus or athletic equipment.
  • Provide or arrange for services such as clothes pressing, cleaning, or repair.
  • Clean facilities such as floors or locker rooms.

Interests

  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Education, training, experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

None found.

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