Mapping Your Future: Two steps to log in to


Two steps to log in to

By Catherine Mueller

July 14, 2022

It's a process that is becoming more and more of a standard for online accounts.

With that in mind, a new two-step verification process for may not come as too much of a surprise to students and parents.

The U.S. Department of Education announced in July that a new process has been implemented, which requires new users to provide two or more pieces of information to verify their identity when logging in to Current account holders will be required to set up the two-step process later.

The Department said that as of July 10, all new customers (users creating an account for the first time) are required to set up one or more two-step verification methods (text, email, or authenticator app) as part of the “Create an Account” process. Existing customers will have the option to add two-step verification to their account in “Settings.” Once one or more two-step verification methods are set up, the customer will receive a secure code each time he or she logs in to

Beginning in November 2022, the Department will require existing customers to set up two-step verification during the log-in process if they have not already done so. The Department said more information will be provided in the fall and their centers are prepared to assist users with questions about the new process.